Meet the Team
Our people are our biggest asset. With decades of collective experience, our team brings together research specialists, strategic thinkers, and creative problem-solvers, ready to tackle any challenge and deliver world-class solutions.

Director | Market Research Expert
Michael Charnas
Michael has a BSc, a B.Com Honours and a MBA. He also holds a post-graduate diploma in market research.
He has worked in the Market Research Industry for the past 40 years and has been a partner in his own company for the past thirty years.
Current and past research clients include Sun International, Discovery Health, Gautrain, Standard Bank and many other high profile companies. Mike’s area of focus lies in the business-to-business environment.

Director | Strategy and Marketing Expert
Mike Scroope
Michael has a BA, Diploma in Marketing Management (IMM) and MBA degree.
Michael was an independent strategy and marketing consultant whose clients included Nedcor and The Law Society of South Africa.
He was also an associate of Johan Bolt and Associates, working with them on several of their clients.
He has over 40 years experience in FMCG and Financial Services Marketing and Strategy roles, as well as consulting experience to a number of companies from a variety of industries.
Michael lectured in Strategy for GIMT, and tutored MBA students in Marketing Complexity for UNISA School of Business Leadership.

Senior Research Consultant
Kim O'Hagan
Kim has a BA and a Post Graduate Diploma in Marketing Management through UNISA.
She has been in the research industry for over 30 years. She is research-house trained, having worked at AC Nielsen and Research Surveys across a broad range of industries. In addition, she was involved in the area of marketing and communication.
She has experience in senior positions on the client side within the research industry where her work involved conceptual and strategic research.

Senior Research Consultant
Lynette Benjamin
Lynette has a BA degree in Industrial Psychology and Sociology from the University of Witwaterstrand, and the Strategic Leadership Certificate from GIMT. She has been in the field of Market Research, from both a user and supplier perspective, for over 30 years, having started off her market research career at Nielsen and then moving to IPSOS as an Accounts Manager.
Lynette then moved to Times Media where she held the position of Market Research Manager of the Group for 18 years. She is experienced at conducting both quantitative and qualitative market research projects.
From a media perspective, she represented Times Media on the Board of the South African Audience Research Foundation (SAARF) and served as Chairperson of the Print and Digital Media SA (PDMSA) Research Committee.

Data Executive
Nicky Momberg
Nicky’s working career began in Financial Services, focusing on business development in the emerging market.
She then co-founded Business Performance Strategies, a full service market research and strategic consultancy as well as market leader in the B2B, high technology arena. The company was subsequently listed on the JSE with the Privest Group.

Research Assistant/Office Manager
Sunita Hansragh
Sunita Hansragh has worked in the research industry for +-20 years. She has a vast knowledge of research, especially print and electronic media. She has a Diploma in Marketing and Public relations. Sunita has previously worked for Tiso Black Star and Multichoice in the capacity of Market research analyst/executive.

Field Director - Kago
Lucy Phetoe
Lucy is a Field Director and owner of Kago. She has in-depth experience conducting field
work within communities. She was a ground breaker for loveLife.
Qualifications: National Certificate in Water Purification Process Operations - NQF 4. Also completed - Hazard Identification and Risk Assessment (HIRA) at NOSA College.

Field Director
Lianne Brown
Lianne was educated in Durban and matriculated in Pretoria. She has a General and
Business Management Diploma. Her work
experience is vast including working at United Building Society, SA Eagle Insurance
Company, AIG South Africa, Ohenimuri Golf Course and Catalyst Research & Strategy.

Field Director - Kago
Palisa Smith
Palisa Smith is one of the Field Managers. She matriculated at Immaculata High School in
2003. She has managed a research field team since 2007. Previous work experience
includes Lovelife and Ikageng Itireleng Aids Ministries.